Field Collection Officer - Bali Region (Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, Badung)

Join Home Credit as a Field Collection Officer in the stunning regions of Bali (Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, Badung) and play a pivotal role in ensuring smooth financial operations while engaging directly with customers. This is your chance to make a real difference in people's lives while enjoying the beautiful island of Bali. As a Field Collection Officer, you will be responsible for collecting overdue payments, resolving customer issues, and ensuring that our financial processes run efficiently. You will work closely with our team in the field, using our proprietary software to manage collections effectively. This role is perfect for someone who is detail-oriented, customer-focused, and enjoys working in a dynamic environment.

At Home Credit, we are committed to providing financial services that make a positive impact on our customers' lives. With a strong reputation for innovation and customer-centric solutions, we offer a unique opportunity to grow your career while contributing to our mission of financial inclusion. In Bali, you will have the chance to work in a vibrant and diverse environment, surrounded by stunning natural beauty. Whether you are based in Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, or Badung, you will be part of a team that values your contributions and supports your professional growth.

Every day, you will interact with customers, using our advanced collection software to track and manage payments. Your role will involve visiting customer locations, negotiating payment plans, and providing exceptional service. You will need to be proactive, adaptable, and have a strong sense of responsibility. If you are looking for a challenging and rewarding role in a beautiful part of the world, this is the perfect opportunity for you.

📋 Tanggung Jawab Pekerjaan

• Collect overdue payments from customers using our proprietary collection software.
• Visit customer locations to resolve payment issues and negotiate payment plans.
• Provide exceptional customer service and build strong relationships with clients.
• Manage and update customer records in our collection system.
• Ensure compliance with company policies and regulations.
• Work collaboratively with the collection team to achieve daily and monthly targets.
• Report on collection activities and provide regular updates to the team.
• Participate in training and development programs to enhance your skills.

🎓 Kualifikasi & Syarat

• Minimum 2 years of experience in collections or related fields.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Proficient in using our collection software (specific software name if available).
• Valid driver's license and reliable transportation.
• Familiarity with the local market and customer base in Bali.
• Ability to multitask and manage time effectively.
• Enthusiasm for working in a dynamic and customer-focused environment.

🛠️ Keahlian

Lowongan Terkait